We ("It's Technology") offers our customers a 7 days money-back guarantee. This gurantee allows our customers to use our service risk-free. Before refund we will ask you about reason , so we improve ourself next time :)
Our refund policy refers to all clients (New or Old). We would be happy to provide you with a full refund within your first 7 days of purchase for our shared hosting service with at-least 1 year purchase period, If the delivered service is not as described on our order pages.
If the delivered service is same as described in the website but still client doesn't satisfy with the service then they still apply for refund with in 7 days of purchase. In this case we only charge for setup cost , rest money will get refunded . Just contact our support team for refund :).
We will only proceed refund to orginal payment method, client need to contact support through email or whatsapp within 7 days from the date of purchase of service. If client want refund in any other payment method ,then contact support team.
There is no refund for: Domain registration/renewal or transfer, Cloud servers, service license(s) and other addons. We will not refund your money If your server IP address is banned for spamming. You will not receive a refund under any circumstances.
Once a refund request is submitted, the customer's service will be cancelled either immediately or at the end of the service billing period. After this process, company cannot be held responsible for data loss due to suspension or termination.
Their will be no refund provided if customer's service violate our Terms of Service.